Refund policy

At Volac, we sell digital products delivered instantly after payment confirmation. Please read the product description carefully before placing your order.

Digital Product Refunds

Because digital products can be accessed and downloaded immediately, we generally do not offer refunds for a change of mind after delivery, except where required by applicable law.

Problems With Your Order

Please contact us if:

• You were charged more than once for the same purchase.

• You received the wrong product.

• Your files are corrupted, incomplete, or inaccessible.

• The product materially differs from its description.

We will review the issue and help restore access, provide corrected files, or issue a refund where appropriate. This policy does not limit your rights under applicable consumer protection laws.

How to Request Assistance

Email contact@begar.shop with your order number, the email address used at checkout, and a description of the issue. Please include screenshots if they help explain the problem.

Approved Refunds

Approved refunds will be returned to the original payment method. Processing times depend on your bank or payment provider.

Contact Us

For questions about your purchase or this policy, contact contact@volac.shop